We are conveniently located in Downtown West Palm Beach less than a mile east of I-95 and Okeechobee Blvd and 2 miles from the Palm Beach International Airport.

Directions to our facility from I-95: Take exit 70 onto Okeechobee Blvd, FL 704 Toward Downtown and head east. Take a slight right turn on Australian Ave North, then in 2.5 Mi you will see our facility on your left: 2617 N Australian Ave, West Palm Beach, FL 33407

To provide our clients with the utmost convenience, you may pick-up/drop-off your pet anytime between our lobby hours of 7am-7pm on Monday-Friday, 9am-5pm on Saturday, and 10am-12pm & 4pm-5pm on Sunday.

We are proud to offer the most convenient pick-up policy in Palm Beach! No Late Check-Out Fees!

Here are our Holiday lobby hours:

Martin Luther King Jr. Day: 7:00am – 7:00pm
President’s Day: 7:00am – 7:00pm
Easter Sunday: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving Day: Closed
Christmas Eve: 10:00am – 12:00pm (pick up and drop off only)
Christmas Day: Closed
New Year’s Eve: 10:00am – 12:00pm (pick up and drop off only)
New Year’s Day: Closed

Reservations are not required but are recommended to ensure availability for your pet. You can make a reservation by calling our front desk at 561.839.PETS, or Click Here to make a reservation online.

The Ohana Pet Resort, is built on a simple philosophy: we believe luxury should be standard. It’s our mission to provide high-quality accommodations and amenities to all of our resort guests at inclusive prices. We believe things such as luxury plush bedding, or extra petting sessions should be provided in a guests stay, not at an additional fee. We are founded by animal owners and lovers who will show the same unconditional love and attention to your pets as we would our own.

Always! We have staff at our facility 24/7, as well as video and audio surveillance throughout the buildings. Your pet’s safety is our #1 priority.

Dogs– All dog guests must be current on the following vaccinations without exceptions:

• Rabies
• Distemper
• Parvovirus
• Bordetella

The Ohana Pet Resort recommends, but does not require the canine influenza vaccine. Please contact our office with any questions regarding vaccination requirements.

Cats– All feline guests must be current on the following vaccinations without exception:

• Rabies
• Feline Distemper

 

Although we do require our Furry resort guests to be on a regular flea and tick preventative, to ensure our resort remain parasite free, each dog and cat guest will receive a complimentary dose of Capstar if needed. Capstar is a fast acting and safe oral medication that can safely be used in addition to your regular flea and tick preventative.

We are happy to administer topical and oral medications during your pets stay at No Additional Charge if needed. Please bring medications in their original packaging and we will administer them as directed.

Although we certainly hope this never happens, we are committed to the safety of your pets and have a set of procedures in place to ensure your pet gets the medical attention it needs while keeping all other guests protected. If your pet becomes ill, our first course of action is to contact you immediately. Then, we’d contact your regular veterinarian to take whatever steps you and your Vet recommend. If we believe the situation is urgent and it is after hours, our CPR certified and trained staff will transport your pet to the closest emergency Veterinarian.

It’s recommended to provide your pets own food that he/she is accustomed to. Please bring food in pre-portioned and sealed Ziploc bags for each meal and let our concierge know of any special dietary requests while making your reservations.

Not able to bring your pets own food? No problem! We proudly offer Nutro Natural Choice dry food for dogs and cats for $5/day. We also offer a variety of extra goodies to enhance your pet’s meal, such as free range shredded chicken breast and 4 different flavors of all natural doggie ice cream. For a full list of room service options, contact our front desk at 561.839.PETS

We provide our guests with all bedding, blankets, and bowls for feeding. There is no need to bring anything except for your pet’s food. You may bring a favorite toy for your pets comfort, or see our lists of available toy and treat options when making your reservation.

To enroll in doggie daycare, please make an appointment for an evaluation with our concierge desk at 561.839.PETS. Daycare Evaluations are complimentary but we do require proof of all vaccination requirements prior to the evaluation.

To ensure the safety of your pets, resort guests, and staff, all animals must meet the following guidelines when entering/exiting our facility:

Dogs: All dogs must have a collar on and leash that extends no more than 6ft.

Cats: All cats must arrive in a ventilated cat carrier, for their safety and safety of other pet guests.

Need help unloading pets from the car? No problem! Our caring staff would be more than happy to meet you at your car to bring your pets into our facility.